helpline

India: New national Helpline for Solar Water Heaters-
As part of the initiatives of the UNDP/GEF Global Solar Water Heating Project (GSWHP), the Indian Ministry of New and Renewable Energy (MNRE) has started a voice-activated National Helpline on Solar Water Heaters to raise awareness of the technology and answer the questions of consumers. The service, which has been operating since 15 September 2011, is managed by the Solar Thermal Federation of India (STFI). It has a toll-free number (1800 2 33 44 77), with service hours from 9:30 AM to 6:00 PM between Monday and Friday, and 9:30 AM to 1:30 PM on Saturdays. The two employed call centre agents offer help in both Hindi and English.

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